Check-in is from 3:00pm. Check-out is 12:00pm.

Yes, our hotel offers complimentary Wi-Fi access for guests in their rooms and public areas of the hotel.

Free on-site parking is available for our in-house guests.

The availability of early check-in or late check-out may vary depending on the hotel’s occupancy and schedule. Please contact our reservations department or front desk to make your request and confirm the availability.

Yes, there is a well-equipped gym for our in-house guests. The daily operation hour is from 9:00am to 9:00pm.

Our on-site restaurant – Dulang Coffee House offers an extensive buffet breakfast and all-day dining featuring local and international cuisine. Sonata Lounge, on the other hand, offers a relaxing ambience with a selection of beverages and light snacks.

Room service is available for guests, which is from 10.30am to 11.30pm.

Smoking is not permitted in any of our hotel rooms, as we strive to provide a comfortable and healthy environment for all our guests.

Yes, baby cots are provided, subject to availability. Extra beds are available subject to additional charges.

Yes, it is possible to store your luggage at the property. Please feel free to approach our Front Desk for more details.

Yes, laundry and dry-cleaning services are available subject to additional charges. Please feel free to contact our Front Desk for more details.

Yes, we offer wedding and event packages for our guests. Please contact our sales team at 05-253 6922 for more information.

You must be 18 years of age with a valid ID to check in to the hotel.

No, we do not have a swimming pool in Hotel Excelsior Ipoh.

Pets are not allowed in the premises.